At Rose Court Holiday Apartments we aim to offer high levels of hospitality to all our guests, regardless of any permanent or temporary disability, medical condition or other specific requirement. This Access Statement is designed to give you the information you need to assess how effectively we can meet your particular needs.
PRIOR TO ARRIVAL
Reservations can be made by telephone, email or online.
Rose Court is located approximately 0.5 miles from Torquay railway and 1 mile from bus stations. We can easily arrange a taxi for you on request. Wheelchair-suitable vehicles are available if necessary. Directions to Rose Court can be found on the website.
The approach to the property is via a large carpark with parking for all apartments which are adjacent to the front entrance with a level entrance to Rose Court. Assistance with luggage is always available, and this can be collected from/delivered to your car if required.
Guest entry to the building is through double vestibule doors and up one step through double doors into the main hall.
All apartment entry doors are fitted with Door Closures to conform with the requirements of the mains wired central Fire & Smoke Alarm System which is fitted. There is emergency lighting and on all floors, stairways and corridors'.The entire building is non-smoking.
Rose Court has 4 apartments on the ground floor which are spacious and 3 have step in showers and one has a bath with shower attachment; these apartments may be suitable for guests with limited mobility; however you must be able to step into the shower or bath.
We are more than happy to discuss your particular requirements. Being an older building, apartments vary in terms of shape and size. However, many will be suitable for guests with minor disabilities so do please feel free to call us so we can assist you.
Access to the residents lawned garden is via the car park and is on the level.
All information such as apartment facilities and tariffs can be printed in larger fonts if so required. Service dogs are accepted at Rose Court by prior arrangement.
We have tried to be accurate and as comprehensive as possible in the preparation of this Access Statement. We are more than happy to assist in any way possible to ensure that you have a very enjoyable stay at The Rose Court Holiday Apartments.